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Email Marketing Term

What is Sender Reputation?

A score assigned to your sending domain and IP address based on email sending practices.

Sender reputation is like a credit score for email. ISPs track your sending behavior and assign reputation scores that affect deliverability.

Factors influencing reputation: - Bounce rates (hard bounces hurt most) - Spam complaint rates - Spam trap hits - Engagement rates - Sending volume consistency - Authentication setup

Tools like Google Postmaster Tools, Microsoft SNDS, and Sender Score help monitor reputation. Rebuilding damaged reputation takes months of consistent good behavior.

Examples

  • Sender Score ranges 0-100 (80+ is good)
  • One spam trap hit can damage reputation for weeks
  • Sudden volume spikes trigger reputation flags

Tips for Sender Reputation

  • โœ“Monitor reputation with Google Postmaster Tools
  • โœ“Maintain consistent sending volumes
  • โœ“Remove bounces and complaints immediately
  • โœ“Warm up new IPs gradually

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